The
Social Effects of Information Systems -
Social and Economic Effects
- Is IT a Good Thing?
- Changing Employment Patterns
- Identity
Cards Move a Step Closer
- Environmentaly Friendly
Computers
- Computer Game Addiction
- The
Shape of Things to Come
- Environmental Issues
- Ethical Moral and Social Issues
- Social
and Ethical Considerations for the Internet
- Social
Considerations for a Cashless Society
- Crime
Detection and Prevention
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Social
and Economic Effects of IT Before
the industrial revolution nearly everyone worked in agriculture. Communication
was by word of mouth or paper. When the industrial revolution came, life became
more complicated. People started to work in factories and the factories needed
offices to deal with administration. The amount of paperwork needed to trade started
to increase. As time went on, technology
was used to develop machines such as the typewriter, telephone and telex machines
and eventually, the computer. We are now in an 'information age' and our society
is very dependent on information storage and communication. Many are now using
some form of information technology to help them. |
Is
information technology a good thing? Arguments
in favour - The jobs replaced by computers
are the rather mundane ones. People are free to do more interesting tasks.
- Higher
productivity enables people to work fewer hours and yet have the same standard
of living. A greater amount of leisure time will improve people's quality of life.
- Other countries make use of IT. If we did not,
our goods and services would become uncompetitive and there would be even more
unemployment.
- There are many tasks that would
be impossible without the use of IT. Air-traffic control, credit cards, space
travel and medical research are just some examples.
- New
jobs are being created by the introduction of IT e.g. programming, network managing
etc.
Arguments against - Life
without IT is slower and less stressful.
- Computers
are cheaper than people are so if a computer can do a job then it will lead to
higher unemployment.
- The new jobs being created
by the use of IT are only for highly skilled and qualified people.
- The
people who did the boring repetitive jobs now done by computers no longer have
a job.
- The storage of personal data held on
computer has eroded people's privacy.
- The gap
will be widened between those countries able to afford the new technologies and
those that can't.
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Changing
Employment Patterns With the introduction of computer
controlled technology employment patterns have changed considerably. Changes include
the following: - Robots are now performing many
of the manual tasks such as assembly work and paint spraying in factories.
- Many
industrial processes operate 24 hours a day and are continually being monitored
and controlled by computers.
- There are fewer
paper-based systems in offices. Some jobs such as filing clerks no longer exist.
- New jobs involving computers have been created.
- More and more people work form home, with the
advantage of no travelling and the freedom of being able to live in any part of
the country (or the world for that matter).
- Computers
are sometimes used to monitor the performance of their users. For instance, in
supermarkets they can tell the management about the number of customers dealt
with per hour or how many items are passed through the scanner in a day. Order
entry clerks and airline booking clerks can have their work similarly monitored.
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Identity
cards move a step closer Driving licenses are
now to be in credit card format and have a photograph of the driver on them. Eventually
the government would like to add a microchip to these cards, thus making the card
into a 'smart card'. Stored on the chip will be details of any endorsements for
motoring offences, whether the driver was willing to donate organs and health
details such as allergies. The card might also store
National Insurance details, which would enable health details to be located. Many
people are worried about this card, since they see it as an identity card under
the disguise of a driving license. Some people argue that an identity card would
help fight crime and Britain is the only European country not to have one. |
Environmentally
friendly computers Green computers (not the colour!)
are computers that have been built considering the needs of the environment. For
instance, they use less electricity than ordinary computers. One way that they
do this is that they power down the monitor and disk drives if the computer has
been inactive for a certain period of time. It is claimed that by the end of the
century computers will account for 10% of the world's power supply. Laser printers,
however, are not very environmentally friendly; they churn out a nasty gas called
ozone (it's only useful in the upper layers of the atmosphere), they use a lot
of power and in addition destroy forests with all the paper they use. If less
paper were used it would help conserve the rain forests. This is one of the ideas
behind the development of the paperless offices. |
Computer
game addiction Some children are addicted to computer
games, sometimes playing them for more than 30 hours per week. Many experts are
worried that this solitary activity is affecting the social and educational development
of addicted children. Many computer games do not mimic reality and often involve
simulated violence. Other people are worried that many children are becoming 'couch
potatoes', and are not involved in any physical activity and do not interact very
well with adults or people their own age. |
The
shape of things to come The merger of three technologies:
the silicon chip, fibre optics and satellite communications has led to the concept
of the information superhighway. This is a global network of computers capable
of moving huge amounts of information via satellite and cable. The digital revolution
is likely to change all our lives considerably. By pressing a key at any time
of the day you will be able to get information in a suitable form on demand anywhere
in the world. The information is not restricted to
business: community information and learning data will be provided. At the moment
your television set is restricted to a few channels (more if you are lucky enough
to have satellite or cable). In the near future your television will be the gateway
to fibre optic network. This will bring hundreds of channels, video on demand,
home shopping, home banking and access to millions of data banks. Trips to the
library to find out information for a project will be a thing of the past. You
will be able to get to the information you want quickly and in the comfort of
your own home. |
Environmental,
ethical, moral and social issues raised by information technology. Environmental
issues - Reduced energy consumption - Computers
now control many of the heating systems in offices and factories so it is possible
for only the rooms that are being used to be heated. This can save huge amounts
of energy.
- Reduced wastage in industrial processes
- There are many process control systems used in our factories and because these
are more accurate, there is less wastage, thus saving valuable resources.
- Saving
trees - The use of the electronic office and EDI has led to paper being almost
eliminated in many offices and this means that fewer trees need to be felled.
So not only are the trees saved but the energy that went into the making of the
paper is also saved.
- Reducing car pollution
- Teleworking (working at home using information technology) means that some people
no longer have to travel to the office to work. This reduces petrol consumption
and car pollution.
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Ethical,
moral and social issues - Software theft -
It could be said that the use of personal computers has made many users into thieves.
How many people could honestly say that they have purchased all the software on
their hard disks? As you can see from the Copyright, Designs and Patents Act,
1989, it is a criminal offence to copy or steal software.
- Hacking
- Hacking means gaining illegal access to someone else's computer system. Many
people see this type of thing as a challenge and not as an illegal activity.
- Privacy
- Many people see the Data Protection Act as inadequate, since in 1984, when the
act was made law, there weren't anything like the number of personal computers
and communications networks that there are today. Some people are totally unaware
of the act and think that it only applies to large companies or organisations.
- Job losses - Is it right to develop new systems
in the knowledge that staff will inevitably be made redundant? Should we put shareholders'
dividends and profit before people? These are difficult questions and ones, which
need to be addressed. Everyone has his or her own opinion on this.
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Social
and ethical considerations for the Internet The
Internet provides access to a variety of information on every topic and this information
comes from many different countries throughout the world. One
problem with the Internet is that all the information is freely available once
the user is connected. There are news areas on the Internet, which contain large
amounts of illegal pornographic material. Material that is illegal in some countries
may be perfectly legal in others. Governments have the problem of finding a way
of allowing users to gain access to the Internet but not to any illegal areas.
If access to such material is restricted on one part of the Internet then a user
can simply move to another area to find a way to access the material. There is
a problem in restricting access. The Internet is
a global system and it is difficult of make laws to control it by single countries.
Another problem with restrictions is that it could lead governments to begin attempts
to censor, legislate and regulate the Internet for political, cultural and religious
reasons. Civil liberty groups are naturally concerned about this aspect of control. |
Social
considerations for a cashless society A future
without any form of cash is unlikely but over the last ten years the use of cash
for making payments has reduced considerably. We will now look at the advantages
and disadvantage of a cashless society. Advantages - It
is far more convenient not to have to use cash. Mortgage and loan repayments,
gas, electricity and phone bills are paid automatically so you don't need to remember
to pay them.
- You no longer need to take large
sums of money out of the building society or bank to pay for expensive items:
the risk of being robbed is reduced.
- You don't
have to queue at the bank, building society or cash machine to get money out.
- Credit cards allow people to buy goods and
then decide whether to pay for them at the end of the month or obtain them on
credit, paying a proportion each month.
Disadvantages - Credit
is normally given only to people who are working and have a steady source of income,
so certain people won't be able to get it.
- It
is possible for people to spend more than they can really afford so they can easily
get into debt.
- More information is kept about
individuals. Inevitably some of this will be incorrect and lead to people wrongly
being refused cash or credit cards.
- It is harder
for people to keep track of how much they have spent, since statements are usually
sent only once a month, although statements can usually be obtained more frequently
if they are requested.
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Crime
prevention and detection Crime prevention - IT
can be used to help prevent crime and the systems employed include the following.
- Speed camera systems and camera systems, which
detect cars jumping red lights, deter people from offending.
- Computer
controlled camera systems deter violent crime in many city centres.
- Tagging
of offenders means that they are less likely to commit crimes whilst on bail.
- Tagging systems on bikes, cars and other property
reduces the chances of them being stolen.
- Computer
controlled house security systems deter some burglars.
Crime
detection - IT can be used to catch criminals
and some of the ways it can do this are as follows:
- The
Police National Computer (PNC) is used to hold details of all crimes committed
and criminals.
- The National Criminal Intelligence
System is a computer system used to piece together information about individual
criminals and their illegal activities. The computer can interact with the data
supplied by Interpol, the PNC, Customs and Excise, the Inland Revenue, and the
bank and building society computers. This system is used to gather material on
organised crimes such as drug smuggling.
- DNA
profiling and fingerprinting systems enables valuable, and often conclusive, evidence
to be collected.
- Police headquarters computers
for each police force are used in the day-to-day administration of all the usual
police work.
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Problems
with the Police National Computer (PNC) - There
is a risk that illegal access to the PNC could allow people outside the police
force to gain information.
- There are worries
that the running of the PNC will be passed over to a private company. The PNC
contains criminal records, details of wanted or dangerous people, disqualified
drivers, stolen cars and guns and also the records of 30 million motorists. Some
files indicate that a person is HIV positive. In addition to all this there are
details of 70,000 people of 'long-term interest' held. The concern is that a private
company running the PNC would not be trusted as much as the police and people
could be reluctant to pass information to the PNC.
- Information
on the PNC might be incorrect and this could stop someone getting a job or could
even result in a person being wrongly arrested for a crime.
This
information originally appeared on the website of Painsley School, Staffordshire.
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